More Jev in There There: smart conditions and AI assignment original
Recently I wrote about how we use Jev in There There to detect spam, bounces, and automatic replies. Jev reads an incoming email and answers questions we define up front. We keep the probabilities and decide in our own code what counts as a match. The cheap checks on mail headers still run first.
That post ended with a promise that we'd find more uses for Jev. Here are two we have since added to There There: smart conditions for workflows, and automatic assignment to a team or person.